ìWhen I first started hearing these stories [about irrational managers] I was puzzled, but after careful analysis I have developed a sophisticated theory to explain the existence of this bizarre workplace behavior. People are idiots.
Including me. Everyone is an idiot, not just the people with low SAT scores. The only difference between us is that weíre idiots about different things at different times. No matter how smart you are, you spend much of your day being an idiot.î